HOW CAN WE HELP YOU TODAY?
Keep your Brigade timepiece in optimal condition with support from our dedicated servicing staff and Master Watchmakers
Service Requests
CAN I SEND MY WATCH DIRECTLY TO BRIGADE FOR SERVICE?
Yes, our service center is located in West New York, NJ. If you are located in the United States, you can send your watch directly to us for servicing
HOW OFTEN DOES MY WATCH NEED SERVICE FOR OPTIMAL PERFORMANCE?
We recommend a water resistance check every two years and complete service every five years. Optimal precision depends on the wearer’s use of the watch and their environment.
HOW MUCH DOES A WATCH SERVICE COST?
Please see our service fees below
CAN BRIGADE SERVICE WATCHES FROM OTHER COMPANIES
Yes, Brigade's Master Watchmakers are certified to service watches from a variety of brands including Rolex, Omega, Breitling, Tag Heuer and many more. Please send an email to service@brigadewatches.com to get started
CAN BRIGADE SERVICE VINTAGE MECHANICAL WATCHES?
We are able to service select vintage timepieces with mechanical movements only. Please send inquiries with pictures to service@brigadewatches.com
WATCH SERVICE
As with any precision instrument, Brigade watches require regular maintenance to remain in perfect working order. The frequency with which this maintenance work needs to be carried out depends on the model, as well as environmental conditions and the owner's care of the watch. While we cannot give a specific time interval for servicing, we generally recommend that a complete maintenance service be performed every five (5) years.
COMPLETE MAINTENANCE AND SERVICE
The following operations are included in a complete maintenance service:
- Removal, dismantling and disassembly of movement, replacement of worn or damaged components, cleaning, oiling and reassembly, or replacement of the complete movement.
- Professional ultrasonic cleaning (washing) of case and metal or rubber bracelet.
- Replacement of gaskets and battery (where applicable) and if required replacement of the hands, crown and pushers (gold parts are subject to an additional service charge).
- Restoration of water resistance and testing according to specifications.
- Adjustment and fine tuning. Checking the precision and function of the movement.
- Final technical and visual check.
To ensure that the service is carried out professionally and to Brigade’s standards, you should only send your watch to an authorized Brigade Service Centers
Prices for Services Are Below:
Automatic 2 - 3 hands
USD 220
Other Branded Watches
USD 330
Vintage Watches
Estimate required
Watches with multiple movements, complications
Estimate required